ABSTRACT The aim of this study is to evaluate the impact of digitalization on healthcare. To accomplish this goal, a thorough search was carried out in the PubMed database using the keywords “healthcare services,” “digitalization,” “patient,” and “healthcare professionals” during 2020-2024. According to the PRISMA flow diagram, 188 international studies were identified. After a thorough review, 33 research studies that met the inclusion criteria were chosen for this systematic analysis. Within the scope of these studies, the themes of patients, healthcare workers, and the Covid-19 outbreak were determined. It has been determined that digitalization in health services shortens patient waiting times, reduces hospitalization rates, shortens diagnosis and treatment processes, and facilitates access to health services for populations living in rural areas, the elderly, and those with chronic diseases.