ARTICLE Medical Errors from the Perspective of Patients
ABSTRACT
Aim: Errors that occur occasionally in medical practices can
sometimes lead to irreversible consequences. While there is
an inherent level of risk and a margin for error in healthcare,
these should be minimized as much as possible. Sometimes,
news about the implications of medical errors on social media,
along with situations that individuals have either experienced
or observed, can make people anxious about these
mistakes. In this study, patients were surveyed about medical
malpractice, and their responses were analyzed.
Methods: Quantitative research was conducted using online
and face-to-face survey techniques and the data was obtained
from people who voluntarily agreed to participate in
the study. The population of the study is individuals over the
age of 18 who have received health services in Turkey. The
research sample consists of 400 participants and the questionnaire
form used in the study consists of three parts. The first
part includes demographic data and statements about medical
malpractice; in the second and third parts, the questionnaire
forms consisting of eight judgment statements to determine
the approach towards medical error and reasons for
medical error, composed of eight judgment statements, which
the researcher finalized by using the scale developed by Bilgin
and Others (2019) and the statements used by Er and Cezlan
(2022) in their research and taking the opinions of experts,
was used. Frequency and percentage analysis techniques and
chi-square tests were used in the analysis.
Results: Most of the 400 participants were male. The education
levels were primarily associate degrees and bachelor's
degrees. Nearly two-thirds of the participants reported that
they are familiar with medical malpractice. However, the majority
believe they have not personally experienced medical
malpractice.
Conclusion: The study revealed that most patients reported understanding a medical error but often confused it with
complication. Participants believe that most medical errors
can be prevented. Given the study's results, organizing public
service announcements and training sessions is essential to
increase awareness of medical errors and complications.
AUTHORS
Ebrar ILIMAN YALTAGİL
PAGE NUMBERS 56-65
DOWNLOAD
DOWNLOAD ARTICLE
